Refund Policy
Please read our refund policy carefully before making a purchase
No Refund Policy
We generally do not provide refunds after purchase completion. This policy is in place because:
- •All users have access to free download sessions to fully test the app before purchasing
- •The service is immediately activated upon payment
- •Digital products cannot be returned once accessed
Refund Exceptions
Refunds may be granted in the following cases:
Double Payment
If you were accidentally charged twice for the same purchase
Technical Issues
If there is a technical problem on our end that prevents you from using the service
Payment Error
If the payment was processed but the service was not activated due to system error
Before You Purchase
We strongly recommend:
- Use the free download session to test all features
- Verify the service works properly on your device
- Check if the video quality meets your expectations
- Test the download speed and compatibility
Need Help?
If you believe you qualify for a refund or have any issues, please contact us:
- Email us at support@chzzkdownloader.com
- Submit a contact form with your order details
- Response time: Within 24-48 hours