Privacy Policy

1.1 Information You Provide

When you use our service, we may collect:

• •Video URLs you submit for download
• •Email address (for premium users and purchase verification)
• •Payment information (processed securely through PayPal)
• •Communication data when you contact our support team

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• •IP address and device information
• •Browser type and version
• •Operating system
• •Pages visited and time spent on our site
• •Referring website addresses
• •Download history and usage patterns

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These help us remember your preferences, analyze site traffic, and improve our service.

We use the collected information for the following purposes:

• •To process your video download requests
• •To provide, maintain, and improve our service
• •To manage your account and subscription
• •To send you transaction confirmations and service updates
• •To respond to your support inquiries
• •To detect and prevent fraud or abuse
• •To analyze usage patterns and optimize performance
• •To comply with legal obligations

We implement industry-standard security measures to protect your personal information:

• •SSL/TLS encryption for data transmission
• •Secure data storage with encrypted databases
• •Regular security audits and updates
• •Access controls limiting employee access to personal data
• •Secure payment processing through trusted third-party providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• •Payment processing (PayPal)
• •Email delivery services
• •Analytics and performance monitoring
• •Customer support tools

These providers are contractually obligated to protect your data and use it only for the specified purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights and safety.

We use the following types of cookies:

• •Essential Cookies: Required for basic site functionality
• •Analytics Cookies: Help us understand how users interact with our site
• •Preference Cookies: Remember your settings and preferences
• •Marketing Cookies: Used to deliver relevant advertisements (if applicable)

You can control cookies through your browser settings. Note that disabling cookies may limit certain features of our service.

You have the following rights regarding your personal information:

• •Access: Request a copy of the data we hold about you
• •Correction: Request correction of inaccurate information
• •Deletion: Request deletion of your personal data
• •Opt-out: Unsubscribe from marketing communications
• •Data Portability: Request your data in a portable format
• •Restriction: Request limitation on how we process your data

To exercise these rights, please contact us at support@chzzkdownloader.com

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• •Account information: Retained while your account is active
• •Transaction data: Retained for 7 years for legal and tax purposes
• •Download history: Retained for 90 days
• •Support communications: Retained for 3 years

After the retention period, we securely delete or anonymize your data.

Our service is accessible globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• •Email: support@chzzkdownloader.com
• •Contact Form: Available on our website
• •Response Time: Within 48 hours